Pull until the entire tip is removed from your surface pen. For example, if i draw a straight line, itll have a few blank spots. How to configure pen pressure sensitivity on the surface. This is the fourth generation of the microsoft surface pro. Newest surface pen, adrawpen microsoft certified surface. Got an issue where my surface pen can open onenote, etc with the eraser button, but i am not able to use the pen to write. Ive searched for a solution in a number of places with no luck. Is there a way to altclick with the pen when the keyboard is not available for tools such as clone stamp. The screen may flash the surface logo, but continue holding the buttons down for at least 15 seconds. Surface pen malfunctions after installing win10 fall.
Includes 247 tech support setup, connectivity issues, troubleshooting and much more. How to use the new surface pen microsoft devices blog. The ultimate laptop improves in every way but one an underthehood power issue with the surface dock, a usbc. Surface pro 3 top purple button working but pen wont write. I recently subscribed to cc after purchasing a surface book performance base. If your work or school manages your surface, check with your it department before running the tool. If you cant use your finger on your surface, go to surface touchscreen. For those that did not know, the updated surface pen offers the. With surface dial 2 in one hand and surface pen in the other, unlock your creativity with easy access to shortcuts, controls, drawing tools, and more. Surface pro 76543, surface go neo, surface laptop23, surface book2, surface studio2, sony vaio duo, duo 11, hp spectre x3602017, some models of asus, acer, hp and. Surface pen malfunctions after installing win10 fall creators.
Nov 27, 2018 if youre looking for ways to customize your surface pen and even the wacom bamboo stylus, youre in luck. Not sure if that is the core of my issue, but figured i. Normally, your surface pen will allow interaction with the screen of your surface pro. Most issues with the surface pen can be resolved by either correctly pairing the device or changing the battery. Why i hate my microsoft surface book 2 digital trends. Wacom bamboo ink is an excellent alternative to the. Surface bae 2 fixes how to fix surface book 2 base docking problems the surface book 2 continues the revolution for versatile computing form factors, but it isnt without its problems. Plug your surface in and keep it connected to power during this process. Ive been searching and there doesnt seem to be any help out there. Microsoft surface pro 4 sp4 stylus battery life and. It comes with the surface pen and if you are unable to pair the two during your initial setup, heres a quick and easy way to do it. The ultimate laptop improves in every way but one an underthehood power issue with the surface dock, a usbc port, and the surface book 2 charger is the only. I can use the shortcut button but it wont draw anything in any app. Thank you for reaching out to the surface community and sorry to hear that your pen is not working.
Nov 21, 2017 the surface book 2 is a feat of design, a topoftheline premium convertible 2in1 laptop thats fast, long lasting, versatile, and portable. The top button does different things depending on how you interact with the button. Fix common surface problems using the surface diagnostic. Surface pen not writing but buttons work windows report.
Pen stops working button work, but cannot draw windows central. If you purchased a brand new surface book or surface pro 4, you were also treated to a brand new surface pen which comes in the box. Surface pen is one of the most awesome features provided by surface device. Pen wont write, and rightclick and eraser buttons dont work.
Surface pen stopped working sometimes your surface pen, the electronic stylus that comes with the surface book, stops working. How to pair your surface book with the surface pen on msft. Customize surface pen with tablet pro tool tablets for artists. Learn how to plan, deploy, manage, and support your surface hub devices. Pair your surface pen please note that you can pair the new surface pen with surface pro 4 and surface book as well as with surface 3 or surface pro 3.
Microsoft surface book pen issues microsoft community. Surface pro pen writes, but it lags, inaccurate, or unresponsive. Apr 19, 2018 surface pen is one of the most awesome features provided by surface device. Since the windows 10 fall creators update, the surface pen has. The surface book has a resolution of 3000 x 2000, whereas the surface laptops is 2256 x 1504. Perhaps you just bought a new surface tablet and skipped through the setup instructions for the surface pen.
Heres how to fix surface pen problems and get your stylus working with your surface pro, surface book, surface studio or surface laptop. Fix problems detaching or attaching your surface book keyboard. Posted on august 10, 2018 by paul thurrott in microsoft surface with 17 comments. Explore how surface devices are transforming the modern workplace with. It is exactly like owning a digital pen that allows you to write like you do with pen and paper. There are two sets of batteries used within a surface pen. If youre having wifi problems, go to surface cant find my wireless network. This happens even when i write pretty hard on the screen, so its not a question of me lifting my pen and losing contact with the screen. Released in october 2015, identified by the model numbers 1703 and 1705. Possible fixes for issues on the surface hub after youve completed the firstrun program. Bluetooth pairing between the computer and the digital pen. With the tablet pro pen tool, you can work smarter on your surface by mapping the pen buttons to keyboard shortcuts such as undo.
Not being able to use your surface pen tip can be a big problem. The surface book 2 is a feat of design, a topoftheline premium convertible 2in1 laptop thats fast, long lasting, versatile, and portable. Its the perfect accessory for your compatible asus touchscreen device, allowing you to draw, write or annotate intuitively in any supported app. An awesome team of students from our education program made this wiki. Microsoft surface book troubleshooting released in october 2015, identified by the model numbers 1703 and 1705 this troubleshooting page will help you resolve issues with the microsoft surface book. Use directly on screen with surface studio, surface pro, and surface book 2, and off screen with other surface laptops. If the surface pen isnt working, the fix may be as simple as installing updates, replacing batteries, or pairing the pen with surface. Surface pro 4 pen pressure sensitivity doesnt work in. Wacom bamboo ink is an excellent alternative to the surface pen wacoms first universal pen stylus for windows 10 pcs is here, and its called the bamboo ink. How to configure pen pressure sensitivity on the surface book.
Jun 05, 2018 the surface book 2 wont be your only pc. If youve tried the other troubleshooting steps and youre still having problems detaching your keyboard, try resetting your surface book. Surface book 2 just the screen, ms designer desktop. If it needs to be replaced, follow the steps above. Jul 03, 2019 surface pro pen writes, but it lags, inaccurate, or unresponsive. Microsoft surface pen not working following windows 10 fall creators update.
While the advertised battery life of the stylus is approximately one 1 year, battery life is dependent on the amount of usage. How to troubleshoot surface 3 pen or surface pro 3 pen. Select from a variety of surface devices and accessories to find help. Feb 19, 2020 if youre using the surface diagnostic toolkit on a work device, go to surface tools for it, and then download the surface diagnostic toolkit for business. As this battery supply power to the surface pen to operate its stylus functions, you can notice its problems when you experience the following symptoms. The only way i found to make it work again is to restart the surface book. If you are having issues with your surface pen working correctly like connecting to bluetooth, writing, or opening apps, follow the steps in this.
Among them is the ability to swap out the pen tip with your choice of tips courtesy of the. Insert the thinnest part of the replacement pen tip into your surface pen. Heres an easy twostep guide on how to connect your surface pen with your surface 3, surface pro 3, surface pro 4, or surface book. Use your digital pen as a slideshow clicker powerpoint. If you arent sure what the led light on your pen means, go to the section my pen wont pair with my surface or the light on my pen is blinking red or doesnt turn on.
Surface hub 2s is an allinone digital interactive whiteboard, meetings platform, and collaborative computing device that brings the power of windows 10 to team collaboration. Mine ultimately was a bad pen and i had to get it replaced. Microsoft and steelcase have developed an immersive ecosystem that brings together place and technology to help people seamlessly flow from idea, to concept, to implementation. One nagging problem is that my surface pen will skip when im writing. Aug 10, 2018 microsoft finally fixes surface pro pen problems. This troubleshooting page will help you resolve issues with the microsoft surface book. An aaaa battery is preinstalled in the new surface pen for surface pro 4 and surface book. This section lists causes, and possible fixes to help troubleshoot issues you might find when you set up your microsoft surface hub. In this article, you will get proper guidance in this regard. If youve paired your pen you can check this in your settings.
Things to try if your surface pro 3 pen doesnt work love my. Use something to pull and slide out the pen tip, like tweezers. Surface pro here is how to solve the problems of pen lag on tablet surface pro, which is the delay between the drawn line and the movement of the stylus pen on touch. Write and draw naturally with precision ink on one end and an eraser on the other. Asus pen is an active stylus with a slim and elegant aluminum design offering a premium feel.
Microsoft confirms surface book 2s power problem the verge. When i first powered on the device, my pen was in my suitcase and i skipped the first setuppen pair process. Please see the following troubleshooting steps and let us know how it goes. If the battery is low or doesnt have power, you may need to change or charge your battery. Hello, my pen can still write and erase but when i click the top button onenote does not open. The adrawpen stylus pen functions with the following devices. Ive looked through the preferences window to see if there are any options for turning on the sensitivity but found nothing. Pen stops working button work, but cannot draw windows. Surface pen tip not working but eraser is windows report. Surface pen doesnt write, rightclick button and eraser button dont work. If the surface pen isnt launching onenote on your surface, follow this video to troubleshoot and fix it. Aug 29, 2017 if you are having issues with your surface pen working correctly like connecting to bluetooth, writing, or opening apps, follow the steps in this video to diagnose and solve the issue.
A digital pen, such as the surface pen 4 or the wacom bamboo ink, that follows the windows pen designs. How to pair your surface pen with your surface microsoft. Problembehandlung fur microsoft surface pen microsoft support. So, you obviously want to be able to figure out how to troubleshoot. Jun 06, 2017 wacom bamboo ink is an excellent alternative to the surface pen wacoms first universal pen stylus for windows 10 pcs is here, and its called the bamboo ink. I have the surface book 2 and the pen perfectly compliments the laptop. Pen writes, but rightclick or eraser button doesnt work. Surface pen wont write, but touch screen works and pen works with. Open the windows 10 action center on your surface pro, go, laptop, or book by swiping in from the right side of the screen with your finger. If youre looking for ways to customize your surface pen and even the wacom bamboo stylus, youre in luck. I noticed since some time that from time to time usually after resuming from hibernation, the surface pen of my surface book stops working.
The new surface pen works with surface book, surface pro 4, surface pro 3, and surface 3. I havent had any real issues with ms and their warranty coverage. Surface pro 76543, surface go neo, surface laptop23, surface book2, surface studio2, sony vaio duo, duo 11, hp spectre x3602017, some models of asus, acer, hp and dell. Customize surface pen with tablet pro tool tablets for. If you experienced problems as listed above, you need to reinstall or replace the aaaa battery.
Troubleshoot microsoft surface pen microsoft support. How to fix surface book 2 base docking problems windows. Resetting lets you choose whether to keep your files or remove them, and then it reinstalls windows. When used with the 2017 surface pro or surface book 2. Its great for taking notes off of articles, journals, textbooks, etc. If you tried powering on your surface pro 4 but the device doesnt respond or it turns on and then off, the problem could be caused by a number of issues including being stuck in sleep mode or having a low battery. Wacom bamboo ink is an excellent alternative to the surface pen. My editor, matt smith, wrote an editorial about some surface book 2 limitations that made it less than ideal as a users only pc. Make sure your surface is connected to the internet. Surface pro 4 pen connected but not writing this problem can occur due to certain bluetooth glitches.
The new surface pen changes the way you connect with your surface. Give it a try by following the simple steps here, firstly, press and hold the power button of your surface book for a few seconds around 30 seconds after that, press the volume up key and power button together for some 15 seconds. Fix common surface problems using the surface diagnostic toolkit. If youre having wifi problems, go to surface cant find my wireless network save all of your files and close all open apps and programs.
Solved surface book pen eraser clicks but no writing. A computer that has the windows 10 fall creators update installed. If you attempt to use the surface pen and the surface pro does not respond or responds in an unexpected manner, there may be an issue with the pen. A twobutton shutdown may fix the surface touch screen not working issue for you. Press and hold the volumeup and the power button at the same time for at least 15 seconds.
The surface is so dependent on its pen that without it, it really loses some great functionality. If youre not sure which pen you have, go to identify your surface pen and features. Nov 08, 2019 to check your pen pressure settings, open the surface app and select the pen tab to adjust it. Got the problem exactly since the fall creators update. I recently bought a used surface book see below for background on the pen. Surface pen pairing and troubleshooting launching onenote. To check your pen pressure settings, open the surface app and select the pen tab to adjust it. Use the support site to go through troubleshooting the issue. Once your pen is paired, youll be able to use the top button. Press and release the power button to turn your surface back on. Not only you can write on the surface tablet but you can also use the pen to turn off or on your. If you are having issues with your surface pen working correctly like connecting to bluetooth, writing, or opening apps, follow the steps in this video to diagnose and solve the issue.